Tariq Bakhsh | CE Technician & Systems Analyst

Professional Experience

Customer Engineer Technician

HP Inc. | April 2023 - PRESENT | Colorado Springs, CO

Configured Enterprise Server from a fresh Windows Server Install to Capture and Deploy FFU Images of client computers through a PXE environment.
Configured and administered Active Directory, DNS, and DHCP internally for secure deployments.
Responsible for system diagnostics and repairs under a CDHS contract for 10,000+ employees across the state of Colorado.
Managed work-order cases from creation to ticket closure.
Performed analysis, configuration, and administration of a fresh server environment for capturing and deploying OS images.
Assisted in the planning, design, development, and implementation of PowerShell scripts to automate the system imaging process from start to finish.
Reconfiguring existing systems and network infrastructure to enable simultaneous OS deployment to 40+ endpoints, optimizing workflow efficiency.
Performed new deployments and service calls to over 50 unique sites and campuses across the state of CO.
Up to 40,000 devices accounted for and maintained at any time.
Trained and mentored 4+ colleagues in working environments.
Followed IMACD Framework for device management.
HIPAA Compliant practices followed daily.
Consistently recognized for excellent customer service.

HP Technician

TEKSYSTEMS Inc. | March 2021 - April 2023 | Colorado Springs, CO

Contractor for HP until hired on directly.
Worked on CDHS contract alongside HP employees to deploy, service, and replace the 30,000 to 40,000 leased assets across the state of Colorado.

Computer Engineer

Twitch Partner Channel | 2020

Performed basic analysis of the daily use and administration of hardware and software systems through regular audits.
Identified root causes of potential system vulnerabilities, scheduling preventative updates and upgrades to ensure continuous operation.
Designed a secure backup database, managing data integrity and generating data extracts for safe backup retention and reliance.

Wheel Courier

Alloy Wheel Repair Pro | November 2017 - July 2020 | Colorado Springs, CO

Completed delivery and installation of custom wheels and rims.
Engaged with 5-15 clients a day, while ensuring a high customer satisfaction at each interaction.

Core Skills

End User Training Ticket Resolution Change Management Reporting & Data Analysis Workflow Analysis Systems Configuration & administration (Windows Server 2022) PowerShell Scripting Ticket Management Hardware & Software Troubleshooting HIPAA Compliance Microsoft Office Hardware Testing and Repairs Network Port Management DNS + DHCP Configuration Linux Command FFU Captures and Deployments

About Me & Off-the-Clock

When I'm not working, I'm usually taking advantage of the Colorado mountains. I’m an avid snowboarder, a rock climber, and I spend time working on my motorcycle. I also enjoy unique technical outdoor hobbies like gold prospecting.